Terms of Service

Welcome to the Terms of Service of Arcora Faucets, where we are committed to providing you with a high-quality and reliable shopping experience. Our Terms of Service provide detailed information on the rules and guidelines that govern your use of our website, including your rights and responsibilities as a user. We also outline our policies regarding payment, shipping, and returns, as well as our commitment to protecting your privacy and maintaining the security of your personal information.

This Terms of Use (hereinafter the “Agreement”) is an agreement between you (hereinafter “you” or “user”) and Arcora Faucets Co., Ltd and its affiliates (collectively, “Arcora”, “we”, “us” and “our”) . The Agreement is applicable to all the users or browsers accessing Arcora’s websites or applications that reference or link to this Agreement.

Before creating an account on Arcora’s websites or applications or using Arcora’s Services, you should carefully read and fully understand all the terms and conditions of this Agreement, especially those regarding service fees, applicable laws, dispute resolution, the exemption of Arcora from liabilities or restrictions to its liabilities, and your rights and obligations. Those terms and conditions are highlighted in bold for your convenience.

2.1 Creating an Account

When you access and use certain parts of Arcora’s websites or applications,you may be asked to create a user account and to provide information that personally identifies you.After successfully creating your account, you can use it to log in to various Arcora’s websites or applications without needing to create an account again.

2.2 Information Accuracy

For the information you provided, we will only process that information for the purposes of verification of your identity, we will not process that information for unrelated purposes. You represent and warrant that all user information you provide in connection with your Account and your use of Arcora’s Services is current, complete, and accurate, and you agree that you will update that information as necessary to maintain its completeness and accuracy by updating your personal profile. You agree that you will not submit any fake content (including without limitation any username, likeness, or profile) to willfully and credibly impersonate another person, whether actual or fictitious. If we believe in our sole discretion that the information you provide is not current, complete, or accurate, we have the right to refuse you access to Arcora’s Services. For additional information, see our Privacy Policy.

2.3 Account Security

You may be asked to provide a username, password, and possibly other information to secure your Account. You are entirely responsible for maintaining the confidentiality of your password. You may not use the username or password of any other person, nor may you share your username and password, nor may you circumvent any authentication mechanism requiring the entry of usernames, passwords, or any other information to gain unauthorized access to Arcora’s Services. You agree to notify us immediately of any unauthorized use of your Account. We shall not be liable for any loss that you incur because of someone else using your Account, either with or without your knowledge.

By using Arcora’s Services, you represent and warrant that you have read and understood and agree to be bound by our Privacy Policy (the “Privacy Policy”).  .

As explained more fully in the Privacy Policy, Arcora’s websites uses Cookies to collect certain information from you. Before using Arcora’s websites, please carefully read and fully understand our Cookie Notice.

By accessing and/or using Arcora’s Services, you represent and warrant that you are at least eighteen (18) years of age, and are otherwise legally qualified to enter into and form contracts under applicable law.

If you purchase a Product through Arcora’s websites or applications, you will be required to provide your billing and shipping information as well as information regarding your credit or debit card (each, a “Payment Card”) so that we may charge you for the costs and fees associated with your purchase. You represent and warrant that you are the authorized account holder on all Payment Cards you submit through Arcora’s websites or applications, and acknowledge and agree that we have the right to charge your Payment Card for the cost of the Products, and all taxes, shipping, and handling fees communicated to you at the time of your purchase.

Your order is an offer to us to buy the product(s) in your order. When you place an order to purchase a product from us, we will send you an email confirming receipt of your order and containing the details of your order (the “Order Confirmation Email”). The Order Confirmation Email is acknowledgment that we have received your order, and does not confirm acceptance of your offer to buy the product(s) ordered. We only accept your offer, and conclude the contract of sale for a product ordered by you, when we dispatch the product to you and send email confirmation to you that we’ve dispatched the product to you.

Our Products are covered by 90-days free return and 3 years limited warranty, If any issues of the product, please feel free to contact us by email first, we’ll definitely help you solve the problem.

At our sole discretion, you may be permitted to purchase certain Products through Amazon.com (“Amazon”), or by using the payment processing services of PayPal.com (“PayPal”). You understand and agree that Amazon and Paypal are Third Parties, as that term is defined below, and that if you choose to complete any portion of your purchase through these Third Parties, your purchase may be governed by the terms of service, privacy policies, refund policies, and other policies and agreements of such Third Parties. It is up to you to familiarize yourself with the policies and agreements of these Third Parties.

Subject to your compliance with this Agreement, we grant you a non-exclusive, non-sublicensable, revocable as stated in this Agreement, non-transferable license to access Arcora’s Services for your personal use.

We impose certain restrictions on your use of Arcora’s Services. Any violation of this Section 8 may subject you to civil and/or criminal liability.

You shall not use Arcora’s Services in any way that causes, or may cause, damage to Arcora’s Services or impairment of the availability or accessibility of Arcora’s Services, or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

You shall not use Arcora’s Services to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.

You shall not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to Arcora’s Services without our express written consent.

You shall not engage in any of the following conduct on Arcora’s Services, which is expressly prohibited: (a) providing false, misleading, or inaccurate information to us or any other person in connection with Arcora’s Services; (b) impersonating, or otherwise misrepresenting affiliation, connection, or association with, any person or entity; (c) accessing content or data not intended for you, or logging into a server or account that you are not authorized to access; (d) attempting to probe, scan, or test the vulnerability of Arcora’s Services, or any associated system or network, or breaching security or authentication measures without proper authorization; (e) interfering or attempt to interfere with the use of Arcora’s Services by any other user, host, or network, including (without limitation) by submitting malware or exploiting software vulnerabilities; (f) forging, modifying, or falsifying any network packet or protocol header or metadata in any connection with, or transmission to, Arcora’s Services (for example, SMTP email headers, HTTP headers, or Internet Protocol packet headers); (g) creating additional Accounts to promote your (or another’s) business, or causing others to do so; or (h) paying anyone for interactions on Arcora’s Services.

You shall not use Arcora’s Services to transmit or send unsolicited commercial communications.

You shall not use Arcora’s Services for any purposes related to marketing without our express written consent.

All notices required or permitted to be given under this Agreement must be in writing.  We shall give any notice by email sent to the most recent email address, if any, provided by the intended recipient to us. You agree that any notice received from us electronically satisfies any legal requirement that such notice is in writing. You bear the sole responsibility of ensuring that your email address on file with us is accurate and current, and notice to you shall be deemed effective upon the sending by us of an email to that address. You shall give any notice to us by submitting said notice to us at service@arcorafaucet.com.

If we decide to change the Agreement, we will update the modification date at the beginning of the Agreement. If the change is material, we will provide you with notice pursuant to Section 18.

We are committed to providing exceptional customer service, and that includes ensuring that you have a clear understanding of our policies and procedures. If you have any questions or concerns about our Terms of Service, please contact us at service@arcorafaucet.com. Thank you for choosing Arcora Faucet, and we look forward to serving you.